Meet your AI employee. Not another chatbot.
No more missed calls and missed opportunities. Lumo answers every call, works every conversation, follows up on every lead and writes the summary — across voice, chat and outbound, all inside Sparkhaus.
Zero effort from you
Three steps, no supervision.
The conversation starts
A call, a web chat, a form or a Facebook lead — Lumo picks it up instantly, 24/7 or just after hours, and starts the conversation naturally.
Lumo qualifies & categorises
Sales, support or accounts. Qualified against your exact criteria, hot prospects flagged, support issues logged, appointments booked.
Everything syncs automatically
Details, summaries and next steps land on the contact record in Sparkhaus and push out to SMS, email and your connected platforms.
Lumo Voice
Every call answered. Every time.
Missed calls, after-hours calls, overflow calls — Lumo Voice picks up every single time, sounds like a receptionist who knows your business, and never puts anyone on hold. Then it logs the call with a plain-English summary and the next step.
- Answers calls 24/7 or after hours only
- Qualifies against your exact criteria
- Hot / cold lead filter with instant team alerts
- Handles support and service calls
- Books site assessments into your calendar
- Call routing and warm transfer to your team
Lumo Chat
Conversation AI for your website and socials.
One inbox, one brain. Lumo Chat handles website chat, Facebook and Instagram messages, Google Business messages and SMS — answering questions, qualifying, capturing the mobile number and booking the job. If the visitor leaves mid-chat, the conversation continues by SMS.
- Trained on your services, pricing and coverage
- Web chat to SMS handover
- Facebook, Instagram, Google and SMS in one inbox
- Hands off to a human on request
Lumo Outbound
Calls your new leads back in minutes — not days.
The moment a lead lands from a provider, a form or an ad, Lumo Outbound calls, confirms interest, qualifies and books. It also works your old database: reactivation campaigns that dial through unconverted quotes and bring the good ones back to the top of the pipeline.
- Speed-to-lead callback inside 5 minutes
- Database reactivation campaigns
- Quote follow-up and no-show recovery
- Multi-attempt cadence across call, SMS and email
Talk to Lumo
Ask your business a question.
Talk to Lumo turns your CRM into something you can just ask. "How many quotes are sitting unactioned?" "Which lead source booked the most installs last month?" "Draft a follow-up for everyone who went quiet in July." Answers and actions, in one place.
- Plain-English questions about your pipeline
- Instant contact and conversation summaries
- Drafts follow-ups and campaign copy on request
- Surfaces the deals at risk before they die
No sales pitch. Ever.
Speak with sales
We map out where you are, where you want to go, and what systems are required to fill the gap. From there we walk you through the best solution to get you there. Absolutely no sales pitch — we give you the information and let you make an informed decision.
Limited spots
Onboarding has a limited number of spots and is often waitlisted.
Register your interest by speaking with sales — it's the only way onto the build schedule.
- 45 minutes, with a specialist who knows your trade
- A written systems map you keep either way
- Clear pricing, timelines and expected outcomes